Unit 1　Business Letter Writing　1

General introduction to trade procedures　1

The formal letter format and layout　2

The envelope format　5

Basic writing skills　6

Unit 2　Establishing Business Relations　10

General introduction　10

Specimen letters　11

Notes　12

Useful words and expressions　14

Useful sentences　17

Exercises　19

Sample documents　20

Unit 3　Enquiries　22

General introduction　22

Specimen letters　23

Notes　24

Useful Words and Expressions　26

Useful sentences　28

Exercises　29

Unit 4　Offers and Counter-offers　31

General introduction　31

Specimen tetters　32

Notes　33

Useful words and expressions　35

Useful sentences　37

Exercises　38

Sample documents 　40

Unit 5　Orders　41

General introduction　41

Specimen letters　42

Notes　43

Useful words and expressions　44

Useful sentences　46

Exercises　48

Sample documents　50

Unit 6　Business Contracts　51

General introduction　51

Specimen letters　52

Notes　53

Useful words and expressions　55

Useful sentences　56

Exercises　58

Sample documents　60

Unit 7　Payments　63

General introduction　63

Specimen letters　64

Notes　66

Useful words and expressions　68

Useful sentences　71

Exercises　73

Sample documents　74

Unit 8　Arranging Manufacturing　78

General introduction　78

Specimen letters　79

Notes　80

Useful words and expressions　81

Useful sentences　84

Exercises　85

Unit 9　Packing　87

General introduction　87

Specimen letters　88

Notes　89

Useful words and expressions　91

Useful sentences　94

Exercises　96

Sample documents　98

Unit 10　Commodity Inspection　99

General introduction　99

Specimen letters　100

Notes　101

Useful words and expressions　102

Useful sentences　104

Exercises　105

Sample documents　106

Unit 11　Insurance　108

General introduction　108

Specimen letters　109

Notes　110

Useful words and expressions　112

Useful sentences　114

Exercises　115

Sample documents　117

Unit 12　Shipment　119

General introduction　119

Specimen letters　120

Notes　121

Useful words and expressions　123

Useful sentences　128

Exercises　130

Sample documents　131

Unit 13　Complaints or Claims　133

General introduction　133

Specimen letters　134

Notes　135

Useful words and expressions　136

Useful sentences　138

Exercises　139

Sample documents　141

Unit 14　Agency　144

General introduction　144

Specimen letters　145

Notes　146

Useful words and expressions　147

Useful sentences　149

Exercises　150

Sample documents　151

Unit 15　International Crediting　154

General introduction　154

Specimen letters　155

Notes　156

Useful words and expressions　159

Useful sentences　161

Exercises　162

Sample documents　164

Unit 16　Post-business Correspondences　168

General introduction　168

Specimen letters　169

Notes　170

Useful words and expressions　172

Useful sentences　173

Exercises　174

附錄　信函譯文　177