Unit 1 Business Letters
1. Writing of the Letters
Unit 2 Establishment ＆ Development of Business Relations
2. Making Self-introduction
3. Starting Business Relations with an Exporter
4. Request for the Establishment of Business Relations
5. A Reply to the Request for the Establishment of Business Relations
Unit 3 Enquiries and Offers
6. Making an Enquiry
7. Making an Offer
8. Sending Proforma Invoice
9. Making a Voluntary Offer
Unit 4 Counter-offers
10. Request for Lower Price
11. Declining Price Reduction
12. Concession on Price
13. Increase in Price
Unit 5 Business Contracts and Orders
14. Placing an Order
15. Sending a Sales Confirmation
16. Booking a Repeat Order
17. Failing to Supply
Unit 6 Payment of Goods
18. Request for Payment by D/P
19. Declining Payment by D/A
20. Modifying Terms of Payment
Unit 7 Establishment of and Amendment to L/C
21. Urging Establishment of L/C
22. Application for Establishment of L/C
23. Asking for Extension of L/C
24. Amendment to L/C
Unit 8 Packing
25. Discussions About the Package Between the Buyer and the Seller
Unit 9 Shipment
26. Advising Shipment
27. Urging Shipment
28. Proposing Partial Shipment and Transshipment
29. Inquiring About Shipping Containers
Unit 10 Insurance
30. Asking the Seller to Cover Insurance
31. Covering Insurance for the Buyer
32. Request for Excessive Insurance
33. Asking the Insurance Company to Insure the Shipment
Unit 11 Claims and Settlement
34. Complaining of Wrong Dispatch
35. Apologizing for the Complaint
36. Claims
37. Settlement of Claims
Unit 12 Agency
38. Importer Asks for Sole Agency
39. Declining the Request for Sole Agency
40. Entrusting Customers with Sole Agency
Unit 13 Electronic Communications
41. The Structure of a Telex
42. Rules for Simplifying Words or Phrases Used in Telex
43. The Layout of E-mail
Unit 14 Effective Writing Avoid Clich
44. Comparison Between the Wordy Business Jargon(cliche) With the
Effective Words
Unit 15 Foreign Direct Investment
45. Request to Make Foreign Direct Investment
46. Reply to the Foreign Investor's Request
Translation of the Text and Key to the Exercises
參考文獻