Module 1 Receiving Foreign Guests
Procedure 1 Receiving at the Airport
Procedure 2 Hotel Services
Procedure 3 Daily Living Services
Procedure 4 Meeting at the Office
Procedure 5 Attending Commodities Fair
Procedure 6 Establishing Initial Business Relations
Module 2 Business Negotiation
Procedure 1 Collect Related Information
Procedure 2 Inquiry and Offer
Procedure 3 Acceptance and Order
Procedure 4 Payment and Delivery
Procedure 5 Packing and Shipment
Procedure 6 Inspection and Insurance
Procedure 7 Agency and Contract
Procedure 8 Claims and Settlement
Procedure 9 After-sales Services
Module 3 Business Entertainment
Procedure 1 To Conduct a Tour fo
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