Unit 1 Form and Structure of A Business Letter
Principles of Good Communication
The Structure of A Business Letter
The Form of A Business Letter
Addressing Envelopes
Exercises
Unit 2 Enquiries Replies
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 3 Quotations, Firm Offers Counter Offers
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 4 Orders Acknowledgements
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 5 Terms of Payment
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 6 Packing
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 7 Transport
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 8 Insurance
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 9 Complaint, Claim Settlement
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 10 Agency
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 11 Compensation Trade, Processing Assembling Trade
Introduction
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 12 Joint Venture Tender
Introduction
Specimen letters
Relative Documents
Notes
Supplementary Reading
Exercises
Unit 13 Case Study
Introduction
Specimen Letters
Notes
Supplementary Reading
Exercises
Unit 14 International Business Contract
Introduction
General Principles of Contract Drafting
Specimen Letters
Relative Documents
Notes
Supplementary Reading
Exercises
APPENDIXES
參考文獻