Part One Basic Knowledge of Business English Letters

Chapter One The Structure and Layout of Business English Letters

Chapter Two Essential Qualities in Business Letter Writing

Part Two Business Letters in International Trade

Chapter Three Establishing Business Relations

Chapter Four Inquiry and Reply

Chapter Five Offers and Counteru2014offers

Chapter Six Acceptance and Confirm~ion

Part Three Application of International Trade Terms

Chapter Seven Quality and Quantity

Chapter Eight Packing and Packing Marks

Chapter Nine Terms of Price?

Chapter Ten Shipping and Insurance

Chapter Eleven Settlement of Payment

Chapter Twelve Inspection，Clmms and Arbitration

Part Four Telexes

Chapter Thirteen Telexes

Part Five Business Contract

Chapter Fourteen Business Contract

Appendix A Useful Terms m International Trade

Appendix B Common Telexes Abbreviations n O~~mI

Appendix C General Abbreviations in E-mail

Appendix D INCOTERMS 2000?

RefeFences