對于經常和外企有業務往來的小伙伴以及很多做外貿業務的小伙伴來說，很多可能都不太擅長寫郵件，也總擔心語法錯誤，擔心客戶理解錯誤，尤其在面對一些歐美地區的客戶時，如果你的郵件寫的很專業、肯定是能提高業務成功率的。

　　今天分享一些做外貿業務發郵件時的一些常用的短語，分成文字版和圖片版本，方便大家保存學習，希望能夠幫助到大家。也希望大家能夠多多學習哦

開場白系列：

1.Being social

　　●I hope you had a good weekend.

　　●I hope you had a great trip.

　　●Hope you had a nice break.

　　●I hope you are well.

　　●I hope all is well.

　　●Hope you're enjoying your holiday.

　　●I hope this email finds you well.

　　●I hope you enjoyed the event.

　　●I'm glad we had a chance to chat at the convention.●It was great to see you on Thursday.

　　●It was a pleasure to meet you yesterday.

　2.Reason of the email

　　●I am writing to you about our last meeting/our nextevent

　　●I am writing to you with regards to/concerning I am writing to ask/enquire/let you know

　　●I am writing you to follow up on...

　　●I am contacting you to inform...

　　●I am reaching out because...

　　●This is just a quick note to...

　　●This is just a quick reminder...

　　●I wanted to let you know that...

　　●Might I take a moment of your time to(very formal)

　　3.Replying

　　●I just got your request or...

　　●I just read your email about...

　　●As we discussed,I would like to send you...Thank you for your email about..

　　●Thanks for your email this morning/yesterday/o Wednesdayl/last month...

　　●Thanks for your feedback on/your invitation/yoursuggestion

　　●Thanks for sending/asking about/atending Thanks for your quick reply.

　　●Thanks for getting back to me so quickly.Thank you for reaching out(to me).

　　4.Apologizing

　　●Sorry for my late reply.

　　●Sorry tha,it took me so long to get back to you.I apologize for the late response.

　　●Sorry it's been so long since my last email.

　　●I was sorry to hear about....

　　●Please accept our apologies for any inconveniencecaused.

正文系列

　　1.Attachments and information

　　●I've attached...

　　●Please find[file]attached.

　　●l'm enclosing[file].

　　●Please see the information below for more details about....

　　●The parts in bold/in red/in blue are my comments/are the changes we made.

　　●Here's the document that you asked for,

　　●I've attached[file]for your review.

　　●I'm sending you[file]as a pdf file.

　　●The attached file contains...

　　2.Requests and inquiries

　　●Could you please...?

　　●Could you possibly tell me...?

　　●Can you please fill out this form?

　　●l'd really appreciate it if you could...

　　●l'd be very grateful if you could...

　　●It would be very helpful if you could send us/me...www.25qi.com...I was wondering if you could/if you would beable to...

　　●If possible,l'd like to know(more)about...

　　●Please find my two main questions below.

　　3.Asking for clarifications

　　●Could you repeat what you said about...?

　　●Could you give us some more details n...?

　　●If you could please shed some light on this topic,I would really appreciate it.

　　●Could you please clarify[something]?

　　●Could you please clarify when you would like us to finish this?

　　●When are you expecting to have this feature?

　　●Here are the details on...

　　●Could you please clarify what you would like us to do about...?

　　●If I understood you correctly,you would like me to...

　　4.Sharing information

　　●Thankvou for letting me know.

　　●Thank you for the heads up.

　　●Thank you for the notice.

　　●Please note...

　　●Quick reminder...

　　●Just a quick/friendly reminder that...

　　●Thank you for sharing.

　　●l'd like to inform you that....

　　●Just a quick heads up-

　　●Thanks for keeping me in the loop.

　　●Please keep me informed/posted/updated/in theloop.

　　5. Getting and giving approval

　　●Please let me know if this is OK with you.

　　●What are your thoughts (on this)?

　　●What do you think?

　　●Please let me know what you think.

　　●We just need the thumbs up/the green light.(=we're waiting for approval)

　　●You (totally) have the green light!

　　●He approved of it, so you can go ahead with the project.

　　6. Scheduling

　　●I'd like to schedule a meeting on [day] if you are available/free then.

　　●I am available on [day], if that's convenient for you. Would you be available on [day]? If so, I'll send you an invite shortly.

　　●Can you make it on [day]? If so, I'll book accordingly

　　●I'm afraid I can't make it on [day]. How about...?

　　●(Due o.. l'm afraid we need to reschedule/delay/postpone/put back/cancel/call off/move/rearrange our meeting.

　　●We are sorry to infqrm you that the meeting scheduled for [day]'will have to be rescheduled.

　　7. Giving bad news

　　●Unfortunately, .

　　●Unfortunately, we cannot/we are unable to ...

　　● I'm afraid it will not be possible t....

　　●Unfortunately, I have to tell you that....

　　●I'm afraid that we can't...

　　●We regret to inform you that....

　　●I Iregret to inform you that (due to...) ..

　　●After careful consideration, we have decided to ...

　　●Due to [reason], it won't be possible to...

　　●It's against company policy to....

　　●I tried my best, but...

　　●Despite my best efforts, ..

結束語系列

　　1.When something is expected

　　●Looking forward to hearing from you soon.

　　●I look forward to hearing from you soon.

　　●Please let me know if this works/if you are available/if that sounds good

　　●I look forward to seeing/meeting you.

　　●See you on Thursday/next week.

　　●Any feedback you can give me on this would be greatly/highly/much appreciated.

　　●If you could have it ready by tomorrow/the end of next week,I would really appreciate it.

　　●I would appreciate your help in this matter.

　　●Thank you for everything.

　　2.Apologizing(again!)

　　●Thank you for your understanding/for your patience

　　●Thanks again for your understanding/for your patience.

　　●Once again,please accept our apologies for any inconvenience caused/for the inconvenience caused/for the delay/for the misunderstanding

　　●I hope this is okay with you.

　　●I really hope we can find a solution soon.

　　●I hope you can understand.

　　●Sorry I couldn't be of more help.

　　3.Offering help or information I hope you find this helpful.

　　●I hope it's clearer now.

　　●I hope that answers all your questions.

　　●If we can be of any further assistance,please let usknow.

　　●Let me know if you need any help.

　　●For further details....

　　●If you have any(more)questions(about)...

　　●In the meantime,if you need any more information,If you need more information/more info/furtherinformation,

　　●...drop me an email/drop me a line.

　　4.Friendly ways to say'bye'

　　●Best regards,

　　●All the best,

　　●Best wishes,

　　●Cheers,(*common in the UK and Australia,informal in other countries)

　　●Have a great weekend!

　　●Have a wonderful day!

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