Module I Basics for International
Business Correspondence
Chapter I Basics for International Business Correspondence3
I. An Introduction to the Course3
II. Guidelines for Effective Business Correspondence4
III. Layout of Business Letters E-mails6
Skill Training14
Business Link14
Module II Establishing Business Relations
Chapter II Establishing Business Relations19
Lesson 1 About Us21
Lesson 2 Self-introduction24
Lesson 3 (A) A First Inquiry28
(B) Reply to the Above29
Skill Training32
Business Link Useful Sentences34
Module III Business Negotiations
Chapter III Inquiry and Reply39
Lesson 4 (A) General Inquiry41
(B) Reply to the Above42
Lesson 5 An Order Inquiry46
Lesson 6 (A) Status Inquiry50
(B) Reply to the Above51
Skill Training53
Business Link Useful Sentences56
Chapter IV Samples and Charges59
Lesson 7 (A) Asking for Samples61
(B) Reply to the Above62
Lesson 8 (A) Refusing to Pay Sample Charges66
(B) Reply to the Above67
Lesson 9 (A) Sending Samples70
(B) Sending Duplicate Samples71
Skill Training73
Business Link Useful Sentences 75
Chapter V Offers and Counter-Offers77
Lesson 10 A Firm Offer79
Lesson 11 (A) A Counter Offer84
(B) Reply to the Above85
Lesson 12 (A) New Price for Repeat Order89
(B) Reply to the Above90
Skill Training93
Business Link Useful Sentences 94
Module IV Execution of Contracts
Chapter VI Orders and Contracts99
Lesson 13 A Purchase Order101
Lesson 14 (A) Partial Acceptance of an Order105
(B) Reply to the Above106
Lesson 15 (A) Sending a Sales Confirmation110
(B) Counter-Signature Letter111
Skill Training117
Business Link Useful Sentences123
Chapter VII Payment127
Lesson 16 (A) Asking for Payment by T/T131
(B) Confirming Payment by T/T132
Lesson 17 Declining Payment by 60 Days L/C135
Lesson 18 (A) Asking for Easier Payment138
(B) Reply to the Above139
Skill Training143
Business Link Useful Sentences146
Chapter VIII Establishment of and Amendment to L/C149
Lesson 19 (A) Urging Establishment of L/C152
(B) Confirming L/C Application153
Lesson 20 (A) Amendment to L/C157
(B) Reply to the Above160
Lesson 21 (A) Asking for Extension of L/C163
(B) Reply to the Above164
Skill Training167
Business Link Useful Sentences172
Chapter IX Packing Marking175
Lesson 22 Inner Packing Labeling178
Lesson 23 Outer Packing182
Lesson 24 Container Loading187
Skill Training190
Business Link Useful Sentences191
Chapter X Shipment195
Lesson 25 (A) Shipping Instructions197
(B) Reply to the Above198
Lesson 26 (A) Requesting for Prompt Shipment201
(B) Reply to the Above202
Lesson 27 Requesting for Transshipment and Partial Shipments205
Skill Training207
Business Link Useful Sentences209
Chapter XI　Insurance213
Lesson 28　Insurance Information215
Lesson 29　Asking for CIF Terms219
Lesson 30　(A) Inquiring for Insurance Rate223
(B) Offering Insurance Rate224
Skill Training226
Business Link Useful Sentences227
Chapter XII　Complaints, Claims and Settlement231
Lesson 31　Complaint about Inferior Quality233
Lesson 32　Claim on Late Delivery236
Lesson 33　Settlement of Complaint240
Skill Training243
Business Link Useful Sentences245
Module V Documents
Chapter XIII　Specimen of Documents249
Skill Training258
Appendix I　國際機構269
Appendix II　國際展會列表271
Appendix III　世界各大船公司名錄273
參考書目274^[1]