做外貿，一般都是錢到賬了才心安。跟進了好久的客戶終于下單了，但是就是遲遲不付款！簽合同時有多爽，催款時就有多慘。




面對客戶不付款，先弄清客戶造成拖欠的原因，應針對不同的情況采取不同的催款策略。

1. 客戶是因為忙得忘記了，發送一封郵件提醒一下就好了。
2. 客戶已經收到郵件但是就是遲遲不付款，可以分析下客戶不付款的原因。是因為對貨品不滿意？中間出現了有力的競爭對手？還是客戶想要用這種方式拖沓，可以少付或者讓你給點優惠？
3. 干等不是辦法，用電話溝通是最直接的。可以直接獲取客戶的原因，也可以通過一些語氣判斷出客戶對這件事的態度。

催款不是什么見不得人的事，也沒有什么妙語，最有效的方式就是有話直說，千萬別說對不起，或繞彎子。

今天我就來說說常用外貿催款郵件模板：

1

付款前一周（一）

A week before the payment due date

在還款日期前一周




Email subject: Payment reminder for invoice #_

郵件主題:發票#_的付款提醒




Hi _




Hope you’re doing well. I just wanted to remind you that the invoice #_ with the total of _ I’ve sent you on _ ( date) is due one week from now.

希望您一切都好。我只是想提醒您，我在（日期）給您的發票從現在起還有一周就到期。發票編號# ，發票總額為 。




Although I’m sure you’re busy, I’d greatly appreciate it if you were to go over the invoice and payment details for the services rendered. Please contact me if you have any questions.

雖然我知道您一定很忙，但如果您能過目一下所提供服務的發票和付款明細，我將不勝感激。有任何問題，歡迎和我們聯系。




Best Regards,




2

付款到期當日（二）

The day of the payment due date

付款到期當日




Email subject: Payment for invoice #_ is due today

郵件主題:發票#_的付款今天到期




Hi _




Hope you’re doing well. This is just to remind you that the invoice #_ with a total of _ I’ve sent you on _ is due today. You can make your payment to the bank account named on the invoice.

希望您一切都好。我只是想提醒您，我在（日期）給您的發票今天到期。發票編號# ，發票總額為 。您可以付款到發票上所列的銀行賬戶。




If you have any questions, please contact me.

如有任何問題，歡迎和我們聯系。




Best Regards,




3

逾期一周（三）

A week after the payment due date

付款逾期一周




Email subject: Payment for invoice #_ is one week overdue

郵件主題:發票#_的付款已逾期一周




Hi _,




According to my records, I have yet to receive payment in the amount of _ for the invoice #_ sent on _, which is now one week overdue. Attached is the copy of the invoice with the amount due, for your convenience.

根據我的記錄，我到現在還沒有收到發票總額為 ，發票編號為# 的款項。這發票是在（日期）發出的，現在已經逾期一周。附件是應付金額發票的復印件，方便您查閱。




If you’ve already made the payment, please ignore this email. If you have not yet made the payment, please do so at your earliest convenience.

如果您已經付款，請忽略這封郵件。如果您還沒有付款，請盡快付款。




Thanks,




4

逾期兩周（四）

Two week after the payment due date

付款逾期兩周




Email subject: Payment for invoice #_ is two weeks overdue

郵件主題:發票#_的付款已逾期兩周




Hi _,




I wrote to you several times by now to remind you of the pending invoice _ in the amount of _. As another reminder, payment for the said invoice is now two weeks overdue.

到目前為止，我已經給您寫了好幾封郵件，提醒您有逾期的發票，發票編號# ，發票總額為 。另提醒貴方，上述發票已逾期兩周。




If you have any questions about the payment, please let me know. I’m also attaching a copy of the invoice in case you did not receive the original, for whatever reason.

如果您對付款有任何疑問，請告訴我。我還附上了一份發票的復印件，以防您因為任何原因沒有收到原件。




Could you please reply to this email to let me know you have received it? Thank you!

請問您能回復這封郵件讓我知道您已收到嗎?謝謝您！




Best Regards,




5

逾期一個月（五）

One month after the payment due date

付款逾期一個月




Email subject: Payment for invoice #_ is one month overdue

郵件主題:發票# 的付款已逾期一個月




Hi _,




This is another reminder that you have yet to pay invoice #_ for the amount of _to my bank account. Please be aware that, according to the terms of my business, I may ask for an additional fee to be paid for all invoices that are more than 30 days past their payment date.

再一次提醒，您還沒有支付發票編號# ，發票總額為 的款項到我方銀行賬戶。請注意，根據商務條款，我方可能會要求貴司支付逾期30天而產生的額外費用。




Again, if you have any questions regarding your payment, please reach out to me as soon as possible. If not, please make the payment immediately.

再次聲明，如果您對付款有任何問題，請盡快與我聯系。如果沒有，請立即付款。




Best Regards,