Complaints 抱怨

　1. If we can't get the goods by March the first, we'll have to cancel the order.

　如果3月1日前無法拿到貨物，我們就只能取消訂貨了。

　2. Your shipment hasn't arrived because it is stuck in customs.

　你們的貨還沒到是因為在海關遭到阻止。

　3. We'll check into it and call you as soon as possible.

　我們會調查，并會盡快給你電話。

　4. About fifteen percent of the goods were damaged on arrival. I can't understand it.

　貨物送達時，大約有15%受損。我真搞不明白。

　5. The packing is not complete and everything is stained.

　包裝不完整，全部都污損了。

　6. We asked for a double-carton, but it came in a single-carton.

　我們要求用雙層的紙板盒，送達時卻是單層的紙板盒。

　7. We ordered SR-17, but we received SU-17.

　我們訂的是SR-17，但收到的卻是SU-17。

　8. The invoice shows forty-five units, but we received only forty.

　發票上寫的是45臺，但我們只收到40臺。

　9. The goods are not up to par. They are inferior compared to the original sample.

　這些貨物未達標準，它們比原樣品差。

　10. We received your invoice, but there was no discount.

　我們收到了貴公司的發票，可是沒有折扣。

　11. The contract says a twenty percent discount, but they've discounted only fifteen percent.

　合約上說是達八折，不過卻只打了八五折。

　12. We received your statement, but you charged us for items we didn't order.

　我們收到了貴公司的對賬單，可是，貴公司向我們索費我們沒訂的品目。